1. Shipping Methods
We offer the following shipping methods for delivery:
- Standard Shipping: Estimated delivery time is [2] business days.
- Express Shipping: Estimated delivery time is [2] business days. Additional fees may apply.
2. Order Processing
We strive to process and ship orders as quickly as possible. Once your order is placed and payment is confirmed, it will be processed for shipment. Please allow [3] business days for order processing before shipment.
3. Tracking
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and progress of your shipment.
4. Shipping Restrictions
There may be certain restrictions on shipping to specific locations due to legal or logistical limitations. If we are unable to ship to your desired destination, we will notify you promptly and provide a refund if applicable.
5. Customs and Duties
For international orders, please note that customs duties, taxes, and any additional charges imposed by the destination country are the responsibility of the customer. We are not responsible for any delays or issues caused by customs inspections or clearance processes.
6. Shipping Damage or Loss
We take utmost care in packaging and ensuring the safe delivery of your order. However, if your shipment arrives damaged or is lost during transit, please contact our customer support within [X] days of receipt, and we will assist you in resolving the issue.
7. Address Accuracy
It is the customer’s responsibility to provide accurate and complete shipping addresses. We are not liable for any delays or misdeliveries resulting from incorrect or incomplete address information provided by the customer.
8. Shipping Charges
Shipping charges are calculated based on the total weight, dimensions, and destination of your order. The shipping costs will be displayed during the checkout process before finalizing your purchase.